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We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

Hawaiian Memorial Staff, We want you all to know how much you are all appreciated. Your thoughtfulness will be forever remembered. Mahalo,

The Mashino Families April 02, 2018

Aloha: I wanted to express my heartfelt mahalos to our team and share about the service for my Uncle, Eldean Kukahiko, who was more like a dad to me. We received about 3000 guest that evening. On Sunday we continued the celebrations with a flower drop from a helicopter over the waters where he was found. As a hanai daughter this was my first personal experience and my 'ohana was very blessed! They were so happy with how he looked and the willingness to touch up when needed thank you Bobby. We are forever grateful for Gilbert coming in on Saturday for the cremation allowing different churches and organizations in the community to honor him that Sunday. Stacy, mahalo for being available for our every question giving us comfort throughout this time. "Deenie was a blessing from start to finish. She was heaven sent" was repeated over and over by my family. I was complimented many times on how smooth the service was and that everything was under control. I owe that to my awesome team that night Teri and Sharice. They helped me by being a watchful eye, anticipating any needs of my family, while keeping close communication between us at all times. I was able to provide my best for my family as Teri and Sharice did the same for me! I apologize that I am unable to list the numerous things that went on in the background making this service a success, but please know I am grateful. I also know that this is not a special occurrence and that we strives to provides excellence at all times! I am honored and blessed to be a part of company who puts "Families First" and I experienced it first hand. ʻO wau nō me ka hoʻomaikaʻi, (I am very gratefully yours)

Lokelani C. November 07, 2016

Virginia - Mahalo for helping make our father's memorial service a very moving and memorable one. We appreciate all of your hard work as well as that of your staff.

R.W. August 28, 2013

Sharmaine, I wanted to take this opportunity to express my deepest appreciation for Lisa's support during my father’s burial services. Lisa did a tremendous job helping us arrange the services throughout the entire process including my father’s military ceremony. Without Lisa’s support, we wouldn’t know where to start this entire process. She is a tremendous asset to your team and knows how to handle the most sensitive condition that exist. I am humbled by her support and on behalf of the O. O we appreciate everything she has done for us these past few weeks. Lisa, May God Bless You always. Thank You, P.O


Dearest Lani, We just wanted to express out deepest appreciation for your help......especially getting dad to the church earlier. It was an emotional day for my mom and our family. We were touched by how many people came to pay their last respects. You being there showing comfort to us especially to my mom really meant a lot. Thanks Again! Love, The D Family

The D Family

Stacy, I did not meet you but just wanted to thank you for taking care of YVonne's grandmother. I know this must feel weird getting a thank you card for what you do. Then I Thanked Bobbie that day at her private viewing she mentioned your name. So I know it was team work than made it all happen. My mom's services were in Hilo Last week. Through the hard and good work that you and bobbie do she looked just as great as she did at the viewing here. May God Bless you and the work that you do. Love, D & Y.I & The Family of the late A.M

D & Y.I

Hello Sharmaine: I want to thank you for all your assistance when my husband passed away and for everything you did to make the arrangements for his burial. The Coffin was lovely and he would have approved! The Military honor guard and presentation of the flag was wonderful. The cemetery is a beautiful place. God Bless you and your family. You are indeed a lovely lady When I make arrangements for my funeral, which will entail shipping my body to my family's plot back in Massachusetts, I will definitely call on you to make the arrangements Y.S.B


Aloha Kanoe, Mahalo for all that you did to make our fathers service special. Your efforts with the military honors was just the topping on the cake. Tears were rolling down my face during the celebration out of contentment knowing that the military service was being acknowledged for the mere fact that we fought so hard just getting to that point.....with much respect and the fondest aloha....mahalo. The Y Ohaua


Oh yes it did tremendously.. I called your office after we were done and left a message for you expressing so much gratitude for helping us. I know my mama finally got some sleep last night. The woman that's taking care of him was absolutely wonderful, she came out introduced herself and gave us hugs. I know she saw the fear we all had so you said don't be afraid he looks good and she knows he's a kind man. At that point I knew my uncle was receiving gentle loving care. You and your staff are truly angels sent from above..thank you again Good Night


Hi Kanue, We thank you so much for assisting my family on my dads funeral service. We appreciate the support and the help during this time.

A Family

On behalf of Our Entire Family, THANK YOU & Thank You to the Staff of Hawaiian Memorial Park & Valley of the Temples. You all put our minds at ease & handled all of our needs with professionalism, courtesy, dignity & care. I would like to Thank Ms.Kanoe for being very kind, compassionate & accommodating. I felt like we had a Sister in the funeral business. She treated us with genuine care & accommodated us as she would her own Family. Thank You also to Mr.Bob, Miss who drove us in the Family Limo, & the Ladies who assisted us in the Kitchens on both days. We are grateful to know all of you & sincerely appreciate all you've done for us


Dear Sharmaine, Thank you for taking the time to consider letting us use your facility. These treats are a small token of our appreciation. From our ohana to yours. D.C Christian Fellowship

Pastor D.C

We so appreciate your kindness, truest aloha spirit & compassion during the loss of our beloved father. Love L & E.V & Mike G

B & S

Kanoe, Thank you so much for being there for our 'Ohana and making Papa's funeral services a true celebration of life for him. Thank you for being our gracious coordinator and making this difficult time come with a little ease. You are such a blessing to out 'Ohana and all the famlies you assist and support. Mahalo hui from the bottom of our hearts Aloha, K ' Ohana


Thank you for all that you did to make my mom (T.C) look so great. It brought us all so much peace and comfort. May God Bless you all for what you do for families. Love O.


Thank you so much for your help. Lani Pei and the staff on the day of my sister funeral did an amazing job and I can't thank you folks enough for all the love and support you've shown me and my ohana.

O., S. and the entire M.O.

Shane - Thank you for being the program director for our father's funeral. We appreciate all you've done and thank you again!


Dear Stacey - I am writing to say thank you for working on your day off and for expediting the embalming and shipping of Dr. G.C. Your actions enabled us to comply with the family's wishes as to the time and date of the funeral. They were extremely upset over the loss and we tried to make things go as easy as possible. None of this would have been possible without your help.

J. T.

Dear Jessica - Thank you very much for all your help with my Dad's service. I feel so lucky and blessed that you were available to be my funeral director. You are so sincere and caring, and your calm demeanor really made this emotionally - charged morning much, much easier. More than anything, thank you for your big beautiful open heart! The words you spoke at Dad's burial really touched me and the appreciation and gratitude I feel are beyond what any words can describe. It was an honor to meet you :) You are a very very special person; Hawaiian Memorial is lucky to have you! Thank you, Thank you, Thank you :)


Dear Jessica - We want to thank you very much for all your help in arranging the service for our brother. You, handled everything so beautifully and expressed so much care and love during this difficult time. Thank you again for going out of your way to be so helpful and nice to us.

The H. Family

Dear Cheryl - Thank you for all your assistance and M.C., for the beautiful service on Jan 17, 2014.


Dear Cherly - Thank you so much for your excellent care in our time of need. Your professionalism and compassion were equally evident in so many ways. God Bless you and keep you and may he continue to use you to bless other families lives as they experience love and heartache. Again thank you so much.


Dear Virginia Donato, Funeral Director It was a great pleasure working with you to orchestrate the celebration of J.S's. death. You were so through, sweet and reassuring that everything would be alright. Whenever I panicked, you would say don't worry. Well, everything fell into place on Monday the 13th of January. I want to express my deep appreciation for making it all happen in a timely manner. Your professionalism as a funeral director was inspiring. I'll always remember this experience.


Char - Thank you for helping us in our time of need.


Thank you so much Ivania for your help and how quickly you responded. I think I have everything I need to present to the family for their approval. Additionally, I plan to let them know that you by far have been the most pleasant person I have spoken to and your firms prices are the best by far! Thank you once again for your kindness and generosity.


I just needed to say thank you so much for the 2 men that pick my mother. I missed placed there names.. Upon their arrival , until they left with my mother, I could not has asked for a more pleasant exit.. I know this is their job but they made me feel that it was more then a job to them.. that was so important to me I just had to send this note along.. Please thank them again for the way they respected my mother at the end and also our family.. Mahalo


Dear Kanoe - Thank you for arranging Mr. T. Y's funeral. It was very nice to meet and to have you.

The Y. family September 06, 2013

Dear Jesse - Just a short note to thank you for all your help in arranging dad's services. It was a very special remembrance of him and we appreciate everything that was done. It made things much easier for us.

K. Family July 31, 2013

My son Bruce and I had a very satisfying meeting with you earlier today. To us you epitomized what a funeral director should be. You are very professional in explaining and making all necessary arrangements for us and doing so with understanding and in a friendly and courteous manner. Most of all, you related to us as a warm and kind human being. Thank you for your wonderful service.

S.T. May 06, 2013

Aloha Sharmaine Mayo - I would like to express my thanks and gratitude to you for helping my sister ( K) and my family in our time of sorrow. Words cannot express enough our gratitude to you. I wish there was something we could do to show you how much we do appreciate it. I am never good with words, but please know that our family send our thanks and Aloha your way!

O.M. May 06, 2013

Stacie and Jennifer - Thank you for taking care of my son, G.

Anonymous February 27, 2013

Sharmaine Mayo & Hawaiian Memorial, Thank you for your tremendous support and generosity shown to our family during this very difficult time people are still talking about how beautiful the funeral was. God bless you all.

C.N. Family February 11, 2013

Thank you very much for helping K with her service project. She graduated with bands because she was able to complete her senior project, thanks to you. We appreciate your support.

D. January 01, 2013

My family and I have recently experienced the most emotional time of our lives from the passing of our Mom, Harriet Lee. It was also the very first time my family had to deal with funeral services/ burial plans from start to finish. We absolutely cannot Thank You enough for having such an exceptional caring staff. Everyone I personally met exceeded my expectations. Takes a special kind of person to deliver the services you provide. A special shout out to Mary Voeller, our funeral director. She treated us like family! She was so sincere, very very sympathetic and embraced us with so much professionalism. Till today, we are still so grateful that she does what she does... care . And she does this everyday! Our profound appreciation to Mary and your staff. Mary Voeller, we love you!! Mahalo,

The family of Harriet Lee February 05, 2018

Thank you. The Funeral Director was amazing and heartwarming during F. F.'s Service. Loke was "the talk" amongst the F family and everyone enjoyed her. Sincerely, M.M

M.M. October 18, 2016

Hello Bill, Thank you very much for all your good work to make the F.W funeral a success. As good Rotarians, we certainly tried "to make it beneficial to all concerned." Things turned out well. The Punchbowl ceremony was fine. I will get your check in the mail. Thank you. R


Hello Sharmaine: I want to thank you for all your assistance when my husband passed away and for everything you did to make the arrangements for his burial. The coffin was lovely and he would have approved! The military honor guard and presentation of the flag was wonderful. The cemetary is a beautiful place. God bless you and your family. You are indeed a lovely lady. When I make arrangements for my funeral, which will entail shipping my body to my family's plot back in Massachusetts, I will definitely call on you to make the arrangements. Sincerely, Y. S. B


Hi Sharmaine, Thank you very much for the follow up with A's memorial service. I am happy to say that it was a beautiful celebration of life B was very helpful and everything was nicely done Really appreciate your assistance in helping us with the planning process. Also thank you for Teal's contact number, I will call her for an appointment to work on more future planning. Mahalo! Blessings, K


Shar, Thank you for your help with YVonne's grandmother. We the family of the late A.M. Thanks to you and your staff. Love D & Y.I

D & Y.I

Dear Bin and Kalei, Thank you for your help and guidance through our difficult time. You both were so very kind and understanding and we deeply appreciated it. Love and aloha from -The O Family

The O Family

Dear Kanoe, Thank you for extending so much love and support to our family. Your professional direction and expertise for our fathers funeral meant a great deal to our family.


Aloha Shar, On behalf of our family, I would like to Thank you so much for all your hard work, in helping us to prepare for the memorial services of Our Dad. He looked so nice as if he was just sleeping. Our funeral director Lani she did an awesome job, from start to finish. We all felt very comfortable being in her care. The services at Punchbowl was breath taking, Beautiful, so beautiful you did an outstanding job in the arrangements. You came through for us, we couldn't imagine any less. We are all still talking about it. Thank you Shar. Mahalo and God Bless. J.M & Ohana


Dear Bobbie, We, the family of E.A.V Sr wish to thank and extend our deepest gratitude to each and every one of you for the many cards, calls, visits, flowers, words of comfort and the ways in which you have given our family the strength and the courage to make it through this difficult time. May God bless each of you in His own special way. Mahalo nui Loa from the bottom of our hearts. We love and cherish all of you! Aloha


On behalf of Our Entire Family, THANK YOU & Thank You to the Staff of Hawaiian Memorial Park & Valley of the Temples. You all put our minds at ease & handled all of our needs with professionalism, courtesy, dignity & care. I would like to Thank Ms.Kanoe for being very kind, compassionate & accommodating. I felt like we had a Sister in the funeral business. She treated us with genuine care & accommodated us as she would her own Family. Thank You also to Mr.Bob, Miss who drove us in the Family Limo, & the Ladies who assisted us in the Kitchens on both days. We are grateful to know all of you & sincerely appreciate all you've done for us. ALOHA, B.M Jr & Ohana

B.M Jr

Aloha Sharmaine, Mahalo for assisting us with my dad's services and for having such a wonderful funeral director, Kanoe Paulino. She was just perfect, friendly professional, compassionate and determined. The service went smoothly also with the assistance of Bob. He was great....nothing was a problem he couldn't work thru. With fondest aloha, The Y Ohana

Y Ohana

Aloha Cherie, Just wanted to extend our aloha for your kohua and support. Our family truly appreciates your kindness and aloha. Mahola, T on behalf of the C Family


As a family we just wanted to thank you for all of your help and great care that you took on our visit. Thank you also for doing such a great job on our moms list! Seeing her so beautiful was very comforting to us all. Merry Christmas The O Family


Hi Kanoe: Thank you for all of your help, the funeral was beautiful! Everyone is still talking about it.


Thank you so very much for the excellent work, you did for my husband K! There was nothing negative that I could think of from start to finish! The Lord is good! May the Lord bless and keep you and yours in his loving care and grace always!


Thank you for presiding over my mom' services. You did a wonderful job.


Jessica Morgan - Thank you so much for all your help. We are so grateful and appreciate everything you've done to make it easy for us. Much appreciation.

The family of M. G.

Aloha Jessica, My family would like to thank you from the bottom of our hearts. You were such a help. Source of comfort and a blessing. God Bless you.

The A. Famliy

Kanoe Paulino, Jessica Morgan, Brian Krump - Thank you for your hard work in serving our family during the passing of my father. Your condolences, professionalism and patience are so appreciated. You've brought our family ( and many others) great peace and comfort through your work.


Dear Cheryl - I just wanted to thank you for all your help making the funeral arrangements for my mother- in-law, N.M. Thank you for promptly answering all my questions and concerns and working out all the details. The service was beautiful, according to family and friends.


Dear Sharmaine - On behalf of the late A.C., I'd like to express our appreciation for the great service we received from your staff, especially from Bryan Crump. Bryan was patient and professional, his demeanor and presence had a calming affect on us which was needed. He was respectful and mindful of our concerns. Virginia Ponato was very knowledgeable. Though a few challenges come up, she offered options - which helped to solve the situation. Also Dad looked handsome! We could see the care it took to make Dad look the way he did - happy and restful. Thank you so very much! Please relay our thanks to all.


Thank you so much Ashley, for your assistance when I spoke with you on the phone this morning. You were so helpful and cheerful and you really made me feel better. It takes special people to do what you do and sensitive, kind and supportive. You deserve a world of appreciation!


Dear Virginia, I first wanted to than you for your help during my mother in laws memorial services. Most everything went off without a hitch, except for the caterer. They were delayed due to a flat tire on the way in. Thanks to you and Tante, everything was beautiful.


Dear Mrs. Mayo - Thank you for being so patient and accommodating during our interview and tour. I have benefited greatly from this experience. You were very helpful and informative. I sincerely appreciate you sharing your personal beliefs and experiences with me. Again, thank you for taking the time to meet with me. I am very grateful!

N. C.

Aloha Kanoe, Mahalo Nui for all your kokua with C.'s services on Wednesday. Everything went perfect and your helpers with the food and kitchen was perfect. Please let them know we appreciated all they did to make our day memorable and special. Take care


Jessie, We really appreciated everything you did for us!

T. August 28, 2013

Jessie - We are so grateful for all you have done for us! Thank you for your patience and understanding during this difficult time. Our 'ohauna will never forget what you have done for us.

J. July 31, 2013

Sharmaine - Much, much maholo's ! You have given our family a blessing that I am so grateful for. God Bless you and everyone around you with a glistening light of love.

L.G. May 06, 2013

Jesse - The L. and W. families would like to extend our gratitude to you Jesse and the Hawaiian Memorial Park Management in helping us with out mother L.L funeral service. Thank you so much.

W.Z. May 06, 2013

John - Just thinking about your kindness brings a smile. Than you so much. I really appreciate your friendship. Take Care.

E. & Y. S. November 03, 2012

Good Morning Jennifer, Just wanted to THANK YOU so very much for all what you did for the family. It was so beautiful, everything came out perfect. THANK YOU, THANK YOU, THANK YOU. Please stay in touch with me, for you are part of the family. Love you and God Bless

P. February 11, 2013