Tom Chenchar
Russ was a great person to work for as a United Airlines employee. With the help of Russ, I was able to develop a 39 year and 3 month career as a Customer Service Representative with United. He was truly one of the good guys and I am forever grateful for the kindness, empathy, guidance and friendship that he gave to me as I journeyed through the ups and downs of my life. Russ was always in good humor whenever I met with him. He was eminently fair in his decisions. I will miss him. - Tom Chenchar